Shipments and returns

Your pack shipment

All orders placed by 08:00am ship same day. Please allow 2-6hrs after shipment for your package to arrive. After your order processes, you will receive an email with your order confirmation. Once your package ships, you will receive a separate email with tracking information and you can to log into your account to track your order.

Tracking your order

After your order ships, you’ll receive a notification email with a tracking details, so you can check on your shipping status and know when to expect your order.


Yes, you can return your order if you are not 100% satisfied with our product received, we will create a solution for you. You can return the product within 12 hrs of receiving it. We will send you a return notification and you will receive a refund* minus shipping and handling fee if any. Please email and provide your full name, order number and reason for your return and we’d be happy to assist you.

Note:* Boxes are amply sized and your items are well-protected.